Flexible
Signing
alfa-bank
product designer
2022-2023
Flexible
Signing
alfa-bank
product designer
2022-2023
Flexible
Signing
alfa-bank
product designer
2022-2023
Flexible
Signing
alfa-bank
product designer
2022-2023
Flexible
Signing
alfa-bank
product designer
2022-2023
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
my role
As the product designer on this project, I prepared the product for future functionality expansion and addressed UX issues identified during my research, collaborating closely with the product owner’s team, developers, and researchers
results
– VOC (from 4 to 4.43 out of 5) – MAU (increased by 32.2% over the 2022–2023 period) – Increased key product metrics by an average of 37% – Received 100% positive user feedback after the redesign during UX testing
Problems
– The homepage was complex and disorganized. Users noted that elements were placed unclearly and in unexpected locations, making navigation and understanding information difficult. – The process for editing and creating rules was unclear. Users struggled to find tools for editing and creating rules, leading to confusion and slowing down workflows. – The interface was overloaded. Users reported that the large number of elements and their chaotic arrangement made editing unique rules complicated and inconvenient.
Tasks
– Conducted user interviews to identify key issues and opportunities for expanding functionality – Redesigned the homepage structure, placing elements logically and predictably to simplify navigation – Improved access to tools for creating and editing rules, making the process faster and easier for users. – Optimized the interface for editing unique rules by organizing cluttered elements and streamlining task completion
Actions
– Identified user needs. Conducted interviews to determine key issues and improvement opportunities – Organized homepage navigation. Redesigned the structure, making elements logical and predictable for easier access – Simplified unique rule editing. Reduced interface clutter and organized elements for easier task completion. – Conducted prototype testing. Tested mockups with users and gathered feedback for improvements. – Coordinated changes with developers. Ensured that all design changes were implemented in code without loss of functionality
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
my role
As the product designer on this project, I prepared the product for future functionality expansion and addressed UX issues identified during my research, collaborating closely with the product owner’s team, developers, and researchers
results
– VOC (from 4 to 4.43 out of 5) – MAU (increased by 32.2% over the 2022–2023 period) – Increased key product metrics by an average of 37% – Received 100% positive user feedback after the redesign during UX testing
Problems
– The homepage was complex and disorganized. Users noted that elements were placed unclearly and in unexpected locations, making navigation and understanding information difficult. – The process for editing and creating rules was unclear. Users struggled to find tools for editing and creating rules, leading to confusion and slowing down workflows. – The interface was overloaded. Users reported that the large number of elements and their chaotic arrangement made editing unique rules complicated and inconvenient.
Tasks
– Conducted user interviews to identify key issues and opportunities for expanding functionality – Redesigned the homepage structure, placing elements logically and predictably to simplify navigation – Improved access to tools for creating and editing rules, making the process faster and easier for users. – Optimized the interface for editing unique rules by organizing cluttered elements and streamlining task completion
Actions
– Identified user needs. Conducted interviews to determine key issues and improvement opportunities – Organized homepage navigation. Redesigned the structure, making elements logical and predictable for easier access – Simplified unique rule editing. Reduced interface clutter and organized elements for easier task completion. – Conducted prototype testing. Tested mockups with users and gathered feedback for improvements. – Coordinated changes with developers. Ensured that all design changes were implemented in code without loss of functionality
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
my role
As the product designer on this project, I prepared the product for future functionality expansion and addressed UX issues identified during my research, collaborating closely with the product owner’s team, developers, and researchers
results
– VOC (from 4 to 4.43 out of 5) – MAU (increased by 32.2% over the 2022–2023 period) – Increased key product metrics by an average of 37% – Received 100% positive user feedback after the redesign during UX testing
Problems
– The homepage was complex and disorganized. Users noted that elements were placed unclearly and in unexpected locations, making navigation and understanding information difficult. – The process for editing and creating rules was unclear. Users struggled to find tools for editing and creating rules, leading to confusion and slowing down workflows. – The interface was overloaded. Users reported that the large number of elements and their chaotic arrangement made editing unique rules complicated and inconvenient.
Tasks
– Conducted user interviews to identify key issues and opportunities for expanding functionality – Redesigned the homepage structure, placing elements logically and predictably to simplify navigation – Improved access to tools for creating and editing rules, making the process faster and easier for users. – Optimized the interface for editing unique rules by organizing cluttered elements and streamlining task completion
Actions
– Identified user needs. Conducted interviews to determine key issues and improvement opportunities – Organized homepage navigation. Redesigned the structure, making elements logical and predictable for easier access – Simplified unique rule editing. Reduced interface clutter and organized elements for easier task completion. – Conducted prototype testing. Tested mockups with users and gathered feedback for improvements. – Coordinated changes with developers. Ensured that all design changes were implemented in code without loss of functionality
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
my role
As the product designer on this project, I prepared the product for future functionality expansion and addressed UX issues identified during my research, collaborating closely with the product owner’s team, developers, and researchers
results
– VOC (from 4 to 4.43 out of 5) – MAU (increased by 32.2% over the 2022–2023 period) – Increased key product metrics by an average of 37% – Received 100% positive user feedback after the redesign during UX testing
Problems
– The homepage was complex and disorganized. Users noted that elements were placed unclearly and in unexpected locations, making navigation and understanding information difficult. – The process for editing and creating rules was unclear. Users struggled to find tools for editing and creating rules, leading to confusion and slowing down workflows. – The interface was overloaded. Users reported that the large number of elements and their chaotic arrangement made editing unique rules complicated and inconvenient.
Tasks
– Conducted user interviews to identify key issues and opportunities for expanding functionality – Redesigned the homepage structure, placing elements logically and predictably to simplify navigation – Improved access to tools for creating and editing rules, making the process faster and easier for users. – Optimized the interface for editing unique rules by organizing cluttered elements and streamlining task completion
Actions
– Identified user needs. Conducted interviews to determine key issues and improvement opportunities – Organized homepage navigation. Redesigned the structure, making elements logical and predictable for easier access – Simplified unique rule editing. Reduced interface clutter and organized elements for easier task completion. – Conducted prototype testing. Tested mockups with users and gathered feedback for improvements. – Coordinated changes with developers. Ensured that all design changes were implemented in code without loss of functionality
about
project
Users can now take full control of signing rules, customizing them for every operation
By customizing signing rules for each operation, users can ensure that the right people are involved at the right stages, enhancing security and efficiency. This tailored approach helps users streamline their workflows, reduce errors, and meet specific business needs more effectively
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
my role
As the product designer on this project, I prepared the product for future functionality expansion and addressed UX issues identified during my research, collaborating closely with the product owner’s team, developers, and researchers
results
– VOC (from 4 to 4.43 out of 5) – MAU (increased by 32.2% over the 2022–2023 period) – Increased key product metrics by an average of 37% – Received 100% positive user feedback after the redesign during UX testing
Problems
– The homepage was complex and disorganized. Users noted that elements were placed unclearly and in unexpected locations, making navigation and understanding information difficult. – The process for editing and creating rules was unclear. Users struggled to find tools for editing and creating rules, leading to confusion and slowing down workflows. – The interface was overloaded. Users reported that the large number of elements and their chaotic arrangement made editing unique rules complicated and inconvenient.
Tasks
– Conducted user interviews to identify key issues and opportunities for expanding functionality – Redesigned the homepage structure, placing elements logically and predictably to simplify navigation – Improved access to tools for creating and editing rules, making the process faster and easier for users. – Optimized the interface for editing unique rules by organizing cluttered elements and streamlining task completion
Actions
– Identified user needs. Conducted interviews to determine key issues and improvement opportunities – Organized homepage navigation. Redesigned the structure, making elements logical and predictable for easier access – Simplified unique rule editing. Reduced interface clutter and organized elements for easier task completion. – Conducted prototype testing. Tested mockups with users and gathered feedback for improvements. – Coordinated changes with developers. Ensured that all design changes were implemented in code without loss of functionality
ux research
I performed a small user research study before development, using usability tests and short interviews to gather direct feedback and ensure the product met user needs
The user research was not as extensive as a full research project, but it provided valuable insights into user pain points and preferences, helping to guide key design decisions and enhance the user experience. This approach ensured that user needs were addressed, even with limited resources.
ux research
I performed a small user research study before development, using usability tests and short interviews to gather direct feedback and ensure the product met user needs
The user research was not as extensive as a full research project, but it provided valuable insights into user pain points and preferences, helping to guide key design decisions and enhance the user experience. This approach ensured that user needs were addressed, even with limited resources.
ux research
I performed a small user research study before development, using usability tests and short interviews to gather direct feedback and ensure the product met user needs
The user research was not as extensive as a full research project, but it provided valuable insights into user pain points and preferences, helping to guide key design decisions and enhance the user experience. This approach ensured that user needs were addressed, even with limited resources.
ux research
I performed a small user research study before development, using usability tests and short interviews to gather direct feedback and ensure the product met user needs
The user research was not as extensive as a full research project, but it provided valuable insights into user pain points and preferences, helping to guide key design decisions and enhance the user experience. This approach ensured that user needs were addressed, even with limited resources.
ux research
I performed a small user research study before development, using usability tests and short interviews to gather direct feedback and ensure the product met user needs
The user research was not as extensive as a full research project, but it provided valuable insights into user pain points and preferences, helping to guide key design decisions and enhance the user experience. This approach ensured that user needs were addressed, even with limited resources.
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
“I don’t understand the difference between standard and individual roles. It’s not explained clearly, which causes confusion.”
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"I couldn't figure out how to create a rule. The interface doesn't guide me, and I spent a lot of time trying to find the right option"
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"The page is too cluttered, making it hard to navigate. Everything seems mixed up, and it’s difficult to find what I need.”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"There is no clear structure of sections, and I constantly get lost while trying to find the information I need”
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots."
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots."
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots."
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots."
"Sometimes, it’s hard to quickly locate important features because they’re hidden or placed in unclear spots."
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle."
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle."
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle."
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle."
"The interface is overly cluttered with lengthy lists of operations and lacks a clear structure. Trying to understand and create a rule feels like a real struggle."
main page
It’s important for users to immediately see the rules they’ve created and their parameters, allowing them to quickly manage and adjust them
Rule details, like types, operations, and specifics of each rule, should be easy to find on the main screen. This helps users navigate faster and lowers the chance of mistakes. A clear and simple layout improves the user experience, helping them focus on tasks without extra steps.
main page
It’s important for users to immediately see the rules they’ve created and their parameters, allowing them to quickly manage and adjust them
Rule details, like types, operations, and specifics of each rule, should be easy to find on the main screen. This helps users navigate faster and lowers the chance of mistakes. A clear and simple layout improves the user experience, helping them focus on tasks without extra steps.
main page
It’s important for users to immediately see the rules they’ve created and their parameters, allowing them to quickly manage and adjust them
Rule details, like types, operations, and specifics of each rule, should be easy to find on the main screen. This helps users navigate faster and lowers the chance of mistakes. A clear and simple layout improves the user experience, helping them focus on tasks without extra steps.
main page
It’s important for users to immediately see the rules they’ve created and their parameters, allowing them to quickly manage and adjust them
Rule details, like types, operations, and specifics of each rule, should be easy to find on the main screen. This helps users navigate faster and lowers the chance of mistakes. A clear and simple layout improves the user experience, helping them focus on tasks without extra steps.
main page
It’s important for users to immediately see the rules they’ve created and their parameters, allowing them to quickly manage and adjust them
Rule details, like types, operations, and specifics of each rule, should be easy to find on the main screen. This helps users navigate faster and lowers the chance of mistakes. A clear and simple layout improves the user experience, helping them focus on tasks without extra steps.
before
The page looks overloaded with too much information and lacks visual hierarchy. This creates a sense of disorder, makes navigation harder, and complicates finding key features like signing rules and company settings
before
The page looks overloaded with too much information and lacks visual hierarchy. This creates a sense of disorder, makes navigation harder, and complicates finding key features like signing rules and company settings
before
The page looks overloaded with too much information and lacks visual hierarchy. This creates a sense of disorder, makes navigation harder, and complicates finding key features like signing rules and company settings
before
The page looks overloaded with too much information and lacks visual hierarchy. This creates a sense of disorder, makes navigation harder, and complicates finding key features like signing rules and company settings
before
The page looks overloaded with too much information and lacks visual hierarchy. This creates a sense of disorder, makes navigation harder, and complicates finding key features like signing rules and company settings
after
Users now report that it’s easier and faster to find the necessary rules. Displaying rule parameters directly in the table makes the process more convenient and informative. Thanks to these improvements, we’re seeing increased user satisfaction and reduced task completion time
after
Users now report that it’s easier and faster to find the necessary rules. Displaying rule parameters directly in the table makes the process more convenient and informative. Thanks to these improvements, we’re seeing increased user satisfaction and reduced task completion time
after
Users now report that it’s easier and faster to find the necessary rules. Displaying rule parameters directly in the table makes the process more convenient and informative. Thanks to these improvements, we’re seeing increased user satisfaction and reduced task completion time
after
Users now report that it’s easier and faster to find the necessary rules. Displaying rule parameters directly in the table makes the process more convenient and informative. Thanks to these improvements, we’re seeing increased user satisfaction and reduced task completion time
after
Users now report that it’s easier and faster to find the necessary rules. Displaying rule parameters directly in the table makes the process more convenient and informative. Thanks to these improvements, we’re seeing increased user satisfaction and reduced task completion time
table of rules
It’s important to create a simple and intuitive interface. When key elements are highlighted effectively, navigation becomes easier, and users can quickly find the functions they need
The first step was to change how rules were displayed on the main page to make them more accessible and easier to navigate. An intuitive visual hierarchy and structured layout create a smoother user experience, reducing frustration and improving productivity
table of rules
It’s important to create a simple and intuitive interface. When key elements are highlighted effectively, navigation becomes easier, and users can quickly find the functions they need
The first step was to change how rules were displayed on the main page to make them more accessible and easier to navigate. An intuitive visual hierarchy and structured layout create a smoother user experience, reducing frustration and improving productivity
table of rules
It’s important to create a simple and intuitive interface. When key elements are highlighted effectively, navigation becomes easier, and users can quickly find the functions they need
The first step was to change how rules were displayed on the main page to make them more accessible and easier to navigate. An intuitive visual hierarchy and structured layout create a smoother user experience, reducing frustration and improving productivity
table of rules
It’s important to create a simple and intuitive interface. When key elements are highlighted effectively, navigation becomes easier, and users can quickly find the functions they need
The first step was to change how rules were displayed on the main page to make them more accessible and easier to navigate. An intuitive visual hierarchy and structured layout create a smoother user experience, reducing frustration and improving productivity
table of rules
It’s important to create a simple and intuitive interface. When key elements are highlighted effectively, navigation becomes easier, and users can quickly find the functions they need
The first step was to change how rules were displayed on the main page to make them more accessible and easier to navigate. An intuitive visual hierarchy and structured layout create a smoother user experience, reducing frustration and improving productivity
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration.§
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration.§
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration.§
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration.§
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration.§
after
The new table, created based on user feedback, provides direct access to the most important information without unnecessary steps. This streamlined approach has significantly improved usability, reducing the time users spend navigating the interface. Additionally, the simplified layout
after
The new table, created based on user feedback, provides direct access to the most important information without unnecessary steps. This streamlined approach has significantly improved usability, reducing the time users spend navigating the interface. Additionally, the simplified layout
after
The new table, created based on user feedback, provides direct access to the most important information without unnecessary steps. This streamlined approach has significantly improved usability, reducing the time users spend navigating the interface. Additionally, the simplified layout
after
The new table, created based on user feedback, provides direct access to the most important information without unnecessary steps. This streamlined approach has significantly improved usability, reducing the time users spend navigating the interface. Additionally, the simplified layout
after
The new table, created based on user feedback, provides direct access to the most important information without unnecessary steps. This streamlined approach has significantly improved usability, reducing the time users spend navigating the interface. Additionally, the simplified layout
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
Creating rules
Powerful features and a streamlined flow for maximum usability
According to research, users faced challenges when creating rules, and the upcoming feature expansion needed to be considered in the redesign. I completely restructured the page, preparing it for future capabilities and enhancing the layout for improved user convenience
before
65% of users had difficulties adding and editing rules. On average, they spent 10 seconds searching for the necessary functions, slowing down their workflow and causing frustration.§
after
The new table, created based on user feedback, provides direct access to the most important information without unnecessary steps. This streamlined approach has significantly improved usability, reducing the time users spend navigating the interface. Additionally, the simplified layout
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
new features
Enhanced tools and features to boost overall functionality
The UX research highlighted key user pain points. Most importantly, I identified missing functionality that will improve user loyalty and enhance product usability
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
Management of signers
The flexible signer configuration feature allows users to set the signing order and assign specific signers for each operation, resulting in better role distribution and fewer errors. This feature was developed in response to user requests and has already attracted new clients by addressing a key need for flexible and accurate document signing processes.
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Dive deeper into account settings for signing rules
Users can now easily choose which accounts the flexible signing rule applies to. By default, the rule covers all accounts, which is convenient for most cases. For more precise settings, users can select specific accounts and filter them by type or currency
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
signers
Flexible condition settings for all types of operations
Users require flexible condition settings for each operation to have more precise control and to adapt to different scenarios. With these new features, they can set conditions such as payment limits with “amount from” and “amount to” parameters, as well as select and edit limit types from a dropdown menu
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
Impact
Results and сonclusions
The project achieved significant improvements in user experience and key product metrics. The redesigned interface, functionality optimization, and implementation of new solutions led to the following results:
VOC (from 4 to 4.43 out of 5)
4,43
increase in key product metrics
37%
Successfully created rules
87%
improved role creation efficiency
12%
— Increased VOC: the score rose from 4 to 4.43 out of 5, reflecting higher user satisfaction — Growth in MAU: monthly active users increased by 32.2% between 2022 and 2023 — Improved key product metrics: average growth of 37% due to streamlined processes and enhanced efficiency. — Successful rule creation: achieved a success rate of 87% for operations — Increased role management efficiency: Role creation became 12% faster — Positive feedback: 100% of users provided favorable feedback after the redesign during UX testing.
User-focused improvements combined with scalable functionality can drive success. Addressing current challenges while considering future product expansion ensures long-term efficiency and adaptability.
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